Gaming is for fun — not stress. Bajemat believes every player has the right to play in a safe and responsible environment. Our protection tools and support resources are here for you.
Our Approach
At Bajemat, we have always believed that responsible gaming is a fundamental right. Online betting and casino games are a form of entertainment — but for some people, they can become an addiction. We are firmly committed to preventing that.
Our responsible gaming program is not a formality — it is built into the core of everything we do. If you feel that gaming is affecting your daily life, Bajemat is here to help you pause and get support.
Bajemat's commitment: We never encourage a player with a gambling problem to play more. Our AI system detects harmful gaming patterns and automatically sends alerts.
Protection Tools
These tools are completely free and can be activated at any time from your account settings.
Set a daily, weekly, or monthly deposit limit. Decreasing a limit takes effect immediately, while increasing one requires a 24-hour waiting period.
Takes Effect ImmediatelySet a maximum duration for each gaming session. Once the time is up, you will be automatically logged out and prompted to take a break.
Auto LogoutSet a maximum amount per single bet. This protects you from big losses and helps you stay within your budget.
Budget ProtectionTake a break from gaming for anywhere between 1 day and 6 weeks. During this period, your account remains active but placing bets or playing games will not be possible.
1 day — 6 weeksClose your account for 6 months, 1 year, or permanently. With self-exclusion active, you will also be blocked from opening a new account.
Permanent options are also availableView your full spending, time, and betting history. Transparent data helps you stay aware of your own gaming habits.
Real-Time DataWarning Signs
Problem gambling tends to develop gradually. Most people do not realise they have entered a risky stage until it is already underway. If you recognise any of the signs below, seek support now.
⚠️ Please note: Experiencing these signs does not mean you are weak. This is a health condition, and with the right support, it can be overcome.
If you notice these signs in yourself or someone in your family, reach out to Bajemat's support team. We're here to help, without any judgment.
Feeling the urge to chase losses by placing bigger bets after a losing streak.
Tendency to hide gambling activity from family and friends.
Borrowing money from others or draining savings to fund bets.
Wanting to stop but repeatedly coming back and losing control.
Neglecting work, straining relationships, or ignoring daily responsibilities due to gaming.
Feeling restless or irritable when not playing, and constantly thinking about the next session.
Step-by-Step Guide
Using Bajemat's responsible gaming tools is quick and simple. Just a few steps and your gaming experience becomes much safer.
Log in to your Bajemat account and click the profile icon in the top right corner.
Go to the Settings menu and select the "Responsible Gaming" option. All tools are available there.
Set whichever limit you need — deposit limit, session time, self-exclusion, or cooling-off.
Confirm the change. A confirmation email will be sent to you. The limit will take effect immediately.
If you need help, reach us via 24/7 live chat or email support@bajemat.bet.
Limit Details
The table below provides full details of each protection limit available on Bajemat.
| Tool name | Options | Time to Take Effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (when decreasing) |
| Session Time | 30 min / 1 hr / 2 hr / Custom | From the next session |
| Betting Limits | Maximum stake per bet | Immediate |
| Cooling-Off | 1 day / 1 week / 6 weeks | Immediate |
| Self-Exclusion | 6 months / 1 year / Permanent | Immediate, non-reversible |
| Reality Check | Every 15 / 30 / 60 minutes | Within the same session |
Requests to increase a limit take effect after a 24-hour cooling period — this prevents impulsive decisions.
Self-Assessment
Take this short self-check. Answer honestly — it is just for you.
FAQs
Help Center
You are not alone. Bajemat's support team and specialists are always here for you.
Available 24/7. Log in to your account and speak with us directly. Full confidentiality is guaranteed.
Support@bajemat.bet — write "RG Help" in the subject line. We will respond within 24 hours.
We connect you with specialist gambling addiction counselors. Completely confidential and free of charge.
A detailed guide and resources on responsible gaming. Read and learn at your own pace.
We are committed to never encouraging a player with a gambling problem to play more. Our AI system automatically detects harmful patterns and sends alerts. We believe a healthy player is our best long-term partner.
Play safe
Your gaming at Bajemat is completely safe and in control. Use our protection tools today to start a healthier gaming experience.